Week 16 D-3

There were many concepts that I enjoyed in this class this semester. If I had to pick one though, I would have to say that, feedback/group observer feedback would be my favorite concept. Feedback is when someone observes your groups and gives you critiques on your group. I believe that this is an important concept because it will help the group improve and become stronger. And a group observer see’s the group in a different perspective and they can help the group succeed more.  Within the group observer feedback concept, the book gives us 10 different guidelines for the observer feedback. These guidelines help to give appropriate and useful info to the group. They are all important. They are:

1.       Avoid generalizations. Give more specific feedback. You want to give details on things and not just one to two words answers like, “great job”, “well done” be more specific

2.       Watch for behaviors that can be changed. If someone is being negative, let them know and try to help them become more positive.

3.       Don’t argue or debate with the group. You want to help them and not give your ideas pr analysis. Just give them your observations, insight or opinions but remember that they sont have to accept them.

4.       Don’t micromanage the process of the group. Pick out a couple of specific areas and develop them well.

5.       Remember your role. Provide specific explanations to things that you think the group can benefit from.

6.       Accentuate the positive aspects.  Try to spend most of your time finding things the group did right. Always start with the positives.

7.       You should end with specific suggestions for improvement.

8.       Be concise and clear with your observations.

9.       Compliments should be given in public and criticize in private.  You don’t want the public to know all of their mistakes/things that didn’t go well.

10.   While in an organizational setting,  you should develop positive relationships during the feedback process. Your goal isn’t to find faults, blame individuals, or criticize the efforts, but to help the group or team develop and improve.

These are great guidelines to go by.  The reason I choose this concept was because I think that feedback to a group really helps the members. It helps with the pros of a group and the cons to. It will give info back on ways to improve, and that can be hard when you’re in a group to tell people what to change. So if you have an outsider giving you that info on what to change, then the members in the group might listen more and actually do things to change it.